物流政策
Shipping Policy
Selvaroq works to provide straightforward shipping options and clear delivery expectations.
Processing Time
Orders normally require 2–5 business days for processing after payment has been confirmed.
Orders placed during holidays, sales events, or unusually busy periods may require additional processing time.
Standard Shipping
Estimated transit time: 15–25 business days
Shipping charge: $8.00
Orders totaling $59.00 or more may qualify for free standard shipping where available.
Express Shipping
Estimated transit time: 5–10 business days
Shipping charge: $16.00
Shipping options available at checkout may depend on the destination, product type, and order contents.
Tracking
When tracking is available, shipment information will be sent to the email address provided during checkout.
Tracking records may require 48–72 hours after dispatch before the carrier shows updated information.
Delivery Estimates
Delivery dates shown on our website or during checkout are estimates rather than guarantees.
Delivery may occasionally be affected by factors including:
- Carrier network delays
- Severe weather
- Public holidays
- Transportation disruptions
- Customs processing
- Incorrect customer address information
- Other circumstances outside our reasonable control
Address Accuracy
Customers are responsible for entering a complete and accurate delivery address.
If you notice a mistake after placing an order, contact sgnlretteg@outlook.com as soon as possible.
Address changes cannot be guaranteed once fulfillment has started.
Delayed or Missing Shipments
If tracking shows no movement for an extended period or your package is significantly beyond the expected delivery window, please contact us.
We will review the available tracking information and assist with the next appropriate steps.
Shipping Support
Email: sgnlretteg@outlook.com
Phone: +1 904-231-2911